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High Point Scientific 10th AnniversaryOur Story
High Point Scientific was born out of a childhood hobby, inspired by the golden age of space exploration. With a firm, ever-present hobby and a proven and growing entrepreneurial spirit, my father, Bob Dugan, opened High Point Scientific in the fall of 2001.
From the beginning our team knew that the technological portion of our business was going to change rapidly but our original service-based principals have not. Holding true to that core, today we are making it more convenient then ever for our customers to receive expert product advice, purchase products, return products and sell used equipment.
Since 2001 our company has progressed from a brick and mortar, catalog and mail order business to a more advanced online business with our customers preferred purchasing medium being www.highpointscientific.com. Over the last year and a half we have delivered a completely new internet buying experience with features such as real time inventory, live chat, simplified equipment buyback forms, order status reports and free shipping on over 700 products.
With all of these advancements our web-based business has grown exponentially over the last three years despite one of the worst economic environments in recent history. As a retailer we look very closely at our customers actions and build improvements to enhance buyer convenience and satisfaction. As a result, you will see more advanced, features hitting our website over the next 12 months as part of our effort to meet and exceed the expectations of our customers.
On behalf of all of us here at High Point I would like to thank each and everyone of you for the support over the last ten years. Without you, none of this would have been possible.
Clear Skies,
Robert J. Dugan Jr. |
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