Backyard astronomy has seen an extraordinary surge in popularity since the start of the pandemic, with many people searching for a hobby that’s suitable for social distancing and the stay-at-home movement. It’s an exciting time for our community, and we anticipate that this rapid growth will mean even more innovation in the telescope industry. However, the demand for astronomy equipment and the impact of the pandemic on the global supply chain has resulted in unprecedented and ongoing product shortages.
These industry-wide inventory issues and shipping delays across every carrier mean this holiday season will be challenging for retailers and shoppers alike. If you’re planning to purchase a gift for yourself or the astronomer in your life this holiday season, we encourage you to shop early to avoid potential delays. While we can’t guarantee every item will be in stock ahead of the holidays, High Point Scientific is best positioned to deliver product when compared to the competition — and we’re doing everything we can to ensure a smooth shopping experience that delivers your gear in time for the holidays.
We’re taking the following actions to support our customers during this time:
Growing our team: of non-commissioned product advisors and customer support specialists so that we can answer your questions faster, and help you find the perfect gift.
Keeping in touch: with our customers, our suppliers, and our shipping carriers. We will continue to remain transparent about inventory and shipping delays so you know when to expect your products. After you place an order with us our team will update you with availability and estimated shipping details whenever possible.
We are committed to providing you exceptional customer service this holiday season, and our team is always available to answer any questions you might have. The best way to get in touch is to fill out our contact form and we will respond to you as soon as possible!
We wish you and your family a happy and healthy holiday season!